1. News
    March 26th, 2014 by Loek Essers
    Apple settles Belgian guarantee dispute

    Apple has settled a legal dispute with Belgian consumer organisation Test-Aankoop over its warranty practices, the consumer organisation said on Monday....

  2. Features
    September 10th, 2013 by Jonathan Seff, Macworld
    Is AppleCare worth it?

    When you buy an Apple hardware product such as a Mac or an iPad, you get a one-year hardware warranty and 90 days of free phone-based tech support,...

  3. News
    April 9th, 2013 by Michael Kan
    Chinese authorities vow to watch Apple despite apology

    Apple may have apologised to Chinese consumers over its warranty policies, but regulators in the country signaled they would keep a close eye on the...

  4. News
    April 2nd, 2013 by Michael Kan
    Apple apologises to China over warranty policies

    Apple CEO Tim Cook apologised to Chinese consumers over concerns about its warranty policies after government-run media attacked the company for its...

  5. News
    November 16th, 2012 by Jennifer Baker, IDG News Service
    Apple faces EU-wide probes into misleading warranty practices

    Apple’s warranty offerings could be pulled in the European Union in the wake of inquiries the E.U. Justice Commissioner is making into possible...

  6. News
    July 29th, 2012 by Karen Haslam
    Apple under fire in China over consumer rights

    Growth in China is said to be of upmost importance to the future of Apple, with the country rising to Apple’s biggest market outside of the US....

  7. News
    July 21st, 2012 by Matt Hamblen, Computerworld (US)
    Nexus 7 holds up better than iPad in drop, water-dunk tests

    Drop and dunk tests of both the new Apple iPad and the Google Nexus 7 show the Google device is more resilient. The tests are described in a 2:50...

  8. News
    July 6th, 2012 by Macworld Australia Staff
    Apple vs the world

    Injunctions, appeals and patents, oh my! Apple has been busy this week battling it out in courtrooms around the world. From attempting to block imitation...

  9. News
    July 4th, 2012 by Macworld Australia Staff
    Apple appeals Italy’s warranty ruling, speaks out against authorities

    Apple has announced its decision to appeal a ruling from Italy’s antitrust regulating body that alleges the company has not complied with a...

  10. News
    July 3rd, 2012 by Macworld Australia Staff
    Italy threatens to fine and shut down Apple operations over warranty concerns

    Apple is being reprimanded with yet more fines in Italy for not making it clear that local customers have a free two-year warranty. The company may...

  11. News
    April 4th, 2012 by Karen Haslam
    EU law forces Apple two-year warranty

    Apple has extended its European warranties to include repair of products up to two years after purchase, to bring the company into line with European...

  12. Buying Guide
    December 2nd, 2011 by Kirk McElhearn
    Buying guide to AppleCare

    I’m sure you’ve had this happen: You’re buying a TV, a refrigerator, or a digital camera, and the salesperson tries to pressure...

  13. News
    November 20th, 2011 by Phillip Michaels
    AppleCare + service extended for iPhone in US

    The deadline for ordering AppleCare+ for a brand new iPhone 4S came and went earlier this week in the US. But if internet reports are to be believed,...

  14. Help
    July 4th, 2011 by Macworld Australia Staff
    Drive failure

    In February 2010 I purchased a Western Digital My Book Studio 2TB external drive from the Apple store. It had a three-year warranty. Fifteen months...

  15. Press Release
    June 9th, 2011 by Macworld Australia Staff
    OWC Mercury EXTREME Pro 6G SSD now offers industry’s first five year warranty for SandForce SSD

    Designed & Built in the USA – High Performance Consumer/Prosumer 6Gb/s SandForce Processor-Based SSDs Offer Enterprise Level Warranty June 6,...

  16. News
    January 6th, 2011 by Jeff Porten
    Apple launches Support Profile site

    Getting technical support for your Apple products has become a bit easier with the introduction of the new Apple Support Profile website. This site...

  17. News
    Apple announces MacBook hard drive repair program

    A “small percentage” of MacBook owners whose hard drives fail will be eligible for a free replacement under a warranty extension announced...

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