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HelpDealing with Mac hard drive woes
Your Mac has begun showing signs of trouble. Perhaps you frequently get errors when trying to open or save files. You suspect a problem with the hard...
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HelpAdvice from an Apple Tech: Three common Mac fixes
You learn a lot after four months of working at a tech shop window. Between October of 2012 and February of 2013, I was part of the University of...
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BlogsHow to think like a Mac geek
Most of us know at least one person who’s not merely a Mac user, but a dyed-in-the-wool Mac geek. You know the type: someone who has a large collection...
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Help 1When applications consume too much RAM
Reader Elsa Pederson finds her Mac mysteriously out of memory. She writes: Today I saw a message I’d never seen before. It indicated that my Mac...
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HelpWhat to do when your Mac can’t print
You click Print, and then wait a moment. Nothing happens. Your attempt has clearly failed. A brief check confirms that the problem is not limited...
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HelpWhat to do when you can’t connect to the internet
If your web browser, email program, or any of a hundred other internet-connected apps on your Mac starts complaining about not having a connection,...
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HelpWhat to do when your Mac won’t turn on
One of the scariest things that can happen to your Mac, short of actual flames and smoke billowing from the case, is a failure to turn on at...
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HelpWhat to do when your computer is too slow
It happens to every Mac user sooner or later. The virtual gears inside your computer begin to act as though they’re running in a vat of tapioca...
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HelpWhat to do when the Trash won’t empty
When you drag files or folders to the Trash icon in the Dock, OS X doesn’t delete them immediately. Just as you can pull something out of a physical...
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HelpTroubleshooting iTunes 11: The sequel
While iTunes 11.0.1 appears to have fixed most of bugs reported in the application’s initial 11.0 release (including those covered in a previous...
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NewsPending iTunes 11 update to bring back duplicate song search
Apple is working on an update for its new iTunes 11 that will bring back the ability to find duplicate songs in your iTunes library. That’s...
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Help 6Bugs & Fixes: Troubleshooting iOS 6
The rapid adoption of Apple’s iOS 6 has been impressive. Initial estimates claim that as many as 25 to 35-percent of all iPhones were running...
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HelpWhen the size column does matter
Reader Craig Moyer longs for a Finder feature he could once invoke via clever hack. He writes: I’d like the Size column to always appear before...
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Help 2How to use Terminal to speed up Mountain Lion
If you’ve tried everything else and still want to make your Mac run faster, roll up your sleeves, crack your knuckles and prepare to take on a challenge....
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HelpHow to shrink Preview files and maintain image quality
Savvy Preview users know they can do some interesting things to PDFs – convert them to black-and-white or sepia tone, increase or decrease their...
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BlogsFinal Cut Pro X part 4 – disaster strikes (almost)
I’d been working on a 60-minute doco for the last six months with no real problems. Until a month or so ago when a weird freeze-up occurred...
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Help 4Troubleshooting Mountain Lion
Good news. Based on reviews I’ve read (and my own experience), the consensus appears to be that OS X Mountain Lion is a generally stable update...
