1. Blogs 1
    The trouble with troubleshooting iOS

    You know what the trouble with troubleshooting iOS is? You can’t do it. Because it doesn’t exist. OK, I’m exaggerating a bit. There are a few...

  2. Features
    Mac Emergency! Part 2: fast fixes for the most common Mac problems

    Can’t Get Online If your web browser, your email program or any of a hundred other internet-connected apps on your Mac start complaining about...

  3. Features 1
    Mac Emergency! Part 1: fast fixes for the most common Mac problems

    Mac Won’t Turn On One of the scariest things that your Mac can do, short of emitting actual flames and smoke, is refuse to turn on at all. you...

  4. Features
    Mac Emergency! Part 1: fast fixes for the most common Mac problems

    System Slowdowns It happens to every Mac user sooner or later. The virtual gears inside your computer begin to act as though they’re running in...

  5. Help
    Dealing with Mac hard drive woes

    Your Mac has begun showing signs of trouble. Perhaps you frequently get errors when trying to open or save files. You suspect a problem with the hard...

  6. Help
    Advice from an Apple Tech: Three common Mac fixes

    You learn a lot after four months of working at a tech shop window. Between October of 2012 and February of 2013, I was part of the University of...

  7. Blogs
    How to think like a Mac geek

    Most of us know at least one person who’s not merely a Mac user, but a dyed-in-the-wool Mac geek. You know the type: someone who has a large collection...

  8. Help 1
    When applications consume too much RAM

    Reader Elsa Pederson finds her Mac mysteriously out of memory. She writes: Today I saw a message I’d never seen before. It indicated that my Mac...

  9. Help
    What to do when your Mac can’t print

    You click Print, and then wait a moment. Nothing happens. Your attempt has clearly failed. A brief check confirms that the problem is not limited...

  10. Help
    What to do when you can’t connect to the internet

    If your web browser, email program, or any of a hundred other internet-connected apps on your Mac starts complaining about not having a connection,...

  11. Help
    What to do when your Mac won’t turn on

      One of the scariest things that can happen to your Mac, short of actual flames and smoke billowing from the case, is a failure to turn on at...

  12. Help
    What to do when your computer is too slow

    It happens to every Mac user sooner or later. The virtual gears inside your computer begin to act as though they’re running in a vat of tapioca...

  13. Help
    What to do when the Trash won’t empty

    When you drag files or folders to the Trash icon in the Dock, OS X doesn’t delete them immediately. Just as you can pull something out of a physical...

  14. Help
    Troubleshooting iTunes 11: The sequel

    While iTunes 11.0.1 appears to have fixed most of bugs reported in the application’s initial 11.0 release (including those covered in a previous...

  15. News
    Pending iTunes 11 update to bring back duplicate song search

    Apple is working on an update for its new iTunes 11 that will bring back the ability to find duplicate songs in your iTunes library. That’s...

  16. Help 6
    Bugs & Fixes: Troubleshooting iOS 6

    The rapid adoption of Apple’s iOS 6 has been impressive. Initial estimates claim that as many as 25 to 35-percent of all iPhones were running...

  17. Help
    When the size column does matter

    Reader Craig Moyer longs for a Finder feature he could once invoke via clever hack. He writes: I’d like the Size column to always appear before...

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