1. Help
    September 1st, 2014 by Christopher Breen
    When search fails in Outlook

    Reader Abby Conrad has a problem with a forgetful email client. She writes: In the last week or so I’ve been trying to search for messages in Microsoft...

  2. Help
    July 22nd, 2014 by Christopher Breen
    Transferring Outlook-for-Mac email to Apple’s Mail

    Reader Dan Hawes is considering a move to Mail. He writes: In the past you have described a process for moving a Windows Outlook database into a...

  3. Help
    January 31st, 2014 by Joe Kissell
    Simplify your email

    If your email is completely under control – your Inbox is normally empty, filing new messages is a breeze and you feel no anxiety at all about the...

  4. Help
    January 9th, 2014 by Christopher Breen
    When good email disappears: archiving old messages

    Reader Chris Sinclair would love to have a copy of his old email. He writes. “My company has used Gmail for a few years and recently switched...

  5. Help
    October 31st, 2013 by Nick Mediati
    Save your internet bacon with two-factor authentication

    Anyone who’s paid attention to computer security over the past few years will probably tell you that your password isn’t enough. Passwords...

  6. News
    August 19th, 2013 by Gregg Keizer
    Microsoft restores Outlook email after intermittent outage

    Microsoft on Sunday apologised for a three-day partial outage of Outlook.com and said the email service was back up and running, only to note hours...

  7. Features
    June 26th, 2013 by Joe Kissell
    Switch to Mac: transfer your files from a PC to a Mac

    If you’re switching from a PC to a Mac, one of the first things you’ll want to do is to move all your data to your new computer. The process is...

  8. News
    June 18th, 2013 by Christopher Null
    Evernote adds Reminders, extending task-management options

    If, like many, you use Evernote as a sophisticated to-do list, the latest update to the essential software and service is about to dramatically...

  9. Help
    June 4th, 2013 by Christopher Breen
    Deleting stubborn Outlook messages

    Reader Claire Milton can’t be faulted for lack of effort in regard to a stubborn email message. She writes: I use Microsoft Outlook 2011 and I have...

  10. News
    April 18th, 2013 by Joab Jackson
    Microsoft moves to optional two-factor authentication

    Following similar initiatives by Apple, Google and Facebook, Microsoft is enabling two-factor authentication for its Microsoft Account service,...

  11. News
    March 14th, 2013 by Juan Carlos Perez
    Microsoft fixes Hotmail, Outlook.com glitches that caused outage

    Microsoft has fixed a problem that caused an outage for many users of Hotmail and the service that is replacing it, Outlook.com. Maintenance work...

  12. News
    March 14th, 2013 by Gregg Keizer
    Hotmail, Outlook.com out for 15 hours

    Microsoft today said it restored full service to Hotmail and Outlook.com around 9 am in the US, about 15 hours after the online mail sites went partially...

  13. Help
    March 2nd, 2013 by Christopher Breen
    Recovering a lost Outlook message

    Reader Susan Malloy has lost some important email and can’t seem to retrieve it. She writes: I use Microsoft Outlook 2011 as my email client. I...

  14. News
    February 19th, 2013 by Gregg Keizer
    Microsoft quietly raises prices of Mac Office

    Microsoft has quietly raised prices of Office for the Mac and stopped selling multi-license packages of the application suite. The move puts Office...

  15. App Guide
    October 2nd, 2012 by Jeffery Battersby
    Klammer for Mac

    It’s been at least a year since I’ve received an email with a winmail.dat file as an attachment. Winmail.dat and MSG files are created when someone...

  16. Help
    August 6th, 2012 by Gregg Keizer
    FAQ: Trying Microsoft’s new Outlook.com

    Microsoft last week rebooted Hotmail as Outlook.com, serving notice that the former is headed toward retirement and that the latter is the new face...

  17. News
    August 5th, 2012 by Juan Carlos Perez
    Analysts: At first pass, Outlook.com looks underwhelming

    Outlook.com, which Microsoft is positioning as a reinvention of its Hotmail and of competing consumer webmail services, appears at first glance more...

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