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NewsMicrosoft moves to optional two-factor authentication
Following similar initiatives by Apple, Google and Facebook, Microsoft is enabling two-factor authentication for its Microsoft Account service,...
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News 2Microsoft fixes Hotmail, Outlook.com glitches that caused outage
Microsoft has fixed a problem that caused an outage for many users of Hotmail and the service that is replacing it, Outlook.com. Maintenance work...
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NewsHotmail, Outlook.com out for 15 hours
Microsoft today said it restored full service to Hotmail and Outlook.com around 9 am in the US, about 15 hours after the online mail sites went partially...
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HelpRecovering a lost Outlook message
Reader Susan Malloy has lost some important email and can’t seem to retrieve it. She writes: I use Microsoft Outlook 2011 as my email client. I...
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NewsMicrosoft quietly raises prices of Mac Office
Microsoft has quietly raised prices of Office for the Mac and stopped selling multi-license packages of the application suite. The move puts Office...
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App Guide 2Klammer for Mac
It’s been at least a year since I’ve received an email with a winmail.dat file as an attachment. Winmail.dat and MSG files are created when someone...
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HelpFAQ: Trying Microsoft’s new Outlook.com
Microsoft last week rebooted Hotmail as Outlook.com, serving notice that the former is headed toward retirement and that the latter is the new face...
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NewsAnalysts: At first pass, Outlook.com looks underwhelming
Outlook.com, which Microsoft is positioning as a reinvention of its Hotmail and of competing consumer webmail services, appears at first glance more...
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NewsMicrosoft looking for iOS expert to work on Outlook
A job listing has been posted on Microsoft-Careers, suggesting that the company is at work on an iOS version of Outlook. The job search is for an...
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App GuideKerio Connect 7.4
While the iPad is a clear winner with general users, it’s also been gaining significant ground in the world of business. This adoption by enterprise...
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HelpWhen Outlook searches fail
Recently, after selecting to do a search in Microsoft Outlook, I got a “No Results” message. I was certain the email I was seeking existed in...
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HelpMicrosoft issues working Office 2011 SP2 update
The other day I detailed how to work around Microsoft’s ill-conceived Office 2011 SP2 update. A few days later, Microsoft pulled the update for...
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HelpSpamSieve no longer sieves with Outlook SP2
Reader Derek Williamson finds another issue with Microsoft’s recent Office 2011 update. He writes: I failed to read your Undoing the Damage Wrought...
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NewsMicrosoft pulls Mac Office update
Microsoft has pulled its faulty update for Office 2011 for Mac. As we reported last week the Service Pack 2 update caused us nothing but grief when...
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HelpUndoing the damage wrought by Microsoft’s Outlook update
Reader Charles Dane has entered a hellish loop of Microsoft’s design. He writes: I installed the latest Office 2011 update and now I can’t open...
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HelpBugs & Fixes: When email duplication gets unruly
The fault, dear Brutus, is not in our stars, but in ourselves.” – Cassius, in Shakespeare’s Julius Caesar. Cassius would have made an excellent...
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Blogs 3What the future holds for music albums
With the increase in the amount of music sold digitally, more people are buying songs, and fewer people are buying albums. While some have suggested...
