1. Help
    March 18th, 2013 by Ted Landau
    Recover photos lost in an import

    The other day, someone I know very well (I shall not reveal his identity) called me for some emergency tech support. He had been importing photos...

  2. Help
    February 18th, 2013 by Ted Landau
    Fix an iPhone that fails to pair with Bluetooth devices

      Last September, a new thread in Apple Support Communities briefly noted that a user was unable to get his iPhone 5 to pair with other Bluetooth...

  3. Help
    January 7th, 2013 by Ted Landau
    Troubleshooting iTunes 11: The sequel

    While iTunes 11.0.1 appears to have fixed most of bugs reported in the application’s initial 11.0 release (including those covered in a previous...

  4. News
    December 15th, 2012 by Lex Friedman
    Apple releases iTunes 11.0.1 update

    Apple on Friday released iTunes 11.0.1, the thrilling sequel to iTunes 11, the late-November overhaul to the company’s all-in-one music player,...

  5. News
    December 3rd, 2012 by Ashleigh Allsopp
    Users spot broken links, graphics bugs and other issues in iTunes 11

    After a month-long delay, Apple finally released iTunes 11 on Friday, and despite the company taking “a little extra time to get it right,”...

  6. Help
    October 1st, 2012 by Ted Landau
    Bugs & Fixes: Troubleshooting iOS 6

    The rapid adoption of Apple’s iOS 6 has been impressive. Initial estimates claim that as many as 25 to 35-percent of all iPhones were running...

  7. News
    September 6th, 2012 by Juan Carlos Perez
    Google updates Chrome for iOS, fixes bugs

    Google has released a new version of its Chrome browser for iOS devices that stamps out some bugs, including one that interfered with Yahoo Mail....

  8. Help
    August 18th, 2012 by Ted Landau
    Two Mountain Lion bugs that crash apps

    As a follow-up to the article we posted on Mountain Lion troubleshooting, here are two more OS X 10.8 bugs for your collection. Both of these critters...

  9. Help
    August 13th, 2012 by Ted Landau
    Troubleshooting Mountain Lion

    Good news. Based on reviews I’ve read (and my own experience), the consensus appears to be that OS X Mountain Lion is a generally stable update...

  10. News
    July 7th, 2012 by Chris Kanaracus
    Oracle close to phasing out Flash support portal

    Oracle may soon fully transition away from the much-maligned, Flash-based version of its support portal over to a new HTML edition next week, according...

  11. Help
    June 25th, 2012 by Ted Landau
    Bugs & Fixes: From missing alarms to update woes

    It’s time for another troubleshooting roundup. From alarms that don’t go off when expected to updates that crash your Mac, here’s a collection...

  12. News
    March 7th, 2012 by Gregg Keizer
    Google pays bounty for bug fixes

    Google yesterday patched 14 vulnerabilities in Chrome and handed out a record US$47,500 in rewards to researchers, including US$30,000 for “sustained,...

  13. News
    February 6th, 2012 by Dan Moren
    Apple tweaks Snow Leopard security update

    Suffering from bizarre errors related to the latest Snow Leopard security update? Apple’s already on top of things. Last week, the company released...

  14. Help
    January 10th, 2012 by Ted Landau
    Solving a mysterious file sharing error

    Recently, I tried to connect my Mac Pro to my MacBook Air via OS X Lion’s file sharing capabilities. On most days, this would be no problem. This...

  15. News
    December 1st, 2011 by Alexandra Chang
    Apple releases Safari 5.1.2 with PDF support

    Apple yesterday released Safari 5.1.2 for Mac OS X Lion 10.7.2, OS X Snow Leopard 10.6.8 and Windows. The release enhances some of the browser’s...

  16. Blogs
    November 19th, 2011 by Jason Snell
    Praising iTunes Match

    When Apple announced iTunes Match in June as a part of a raft of announcements related to iCloud, I was a little skeptical. I had just been released...

  17. Help
    November 13th, 2011 by Ted Landau
    Fix: Running on empty

    Sometimes the solution is too close to see. While you’re searching (and failing) to discover an obscure esoteric cure, the actual answer can be...

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