iiNet throws a lifeline to Aussies in need

Macworld Australia Staff
5 November, 2010
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Press Release

5 November 2010: Australia’s second largest DSL provider, iiNet, has announced it will provide free telephone calls for customers calling crisis and mental health support services, and encourages other telecommunication companies to follow iiNet’s lead.

Home phone and net phone subscribers across the iiNet family, which also includes Westnet, Netspace and AAPT, will be able to call service lines including Lifeline, Beyond Blue, Mensline Australia, Suicide Callback Service, SANE Helpline, Kids Helpline, The Samaritans and Crisis Care, free of charge.

iiNet’s Chief Executive Officer, Michael Malone, said he hoped other telecommunication companies will follow suit so all Australians can have free access to mental health phone services.

“We believe that access to services such as Lifeline should be available to everyone in need. The appeal for free calls was posted on Twitter by one of our followers, and now it’s a reality for our home phone customers,” Mr Malone said. Lifeline Australia is supportive of the iiNet initiative and encourages all Australians to contact Lifeline if they are experiencing difficulty in their lives. “

Lifeline answers over 450,000 calls every year from Australians in an emotional crisis. For many people, the removal of any burden of cost can mean the difference between seeking help or not,” Lifeline’s Acting CEO Angus Clelland said.

“That is why we are so pleased and proud of the very generous support from the people at iiNet. It is gestures like this that shows our community that it is OK to call a service like Lifeline, that there is help out there and that people do care.”

The announcement coincides with the return of a team of iiNet employees and friends, including CEO Michael Malone, from a climbing expedition to Mount Kilimanjaro which raised more than $100,000 for Lifeline Australia.

The team of one-time explorers made it to the summit of the world’s highest standalone mountain on 30 October 2010 after a five-day trek. Their efforts were well rewarded by generous responses to their online fundraising and raised more than $100,000 through the Everyday Hero website.

The much-needed funds will contribute to the telephone counsellor training program to cater for the ever-increasing demand for Lifeline services.

For more information on Lifeline visit or for 24 hour crisis support call 13 11 14.

For more information on how you can become part of the iiNet family, visit

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  1. Introducing layout themes and styles in FileMaker Pro 13

    FileMaker Pro, help, inspector, macworld australiaIf you are reading this, you are most likely aware of the benefits offered by FileMaker Pro 13, from streamlining your business’ data to organising projects, but how do you make your FileMaker Pro and FileMaker Go database solutions look the part?

    This is where layout themes and styles come in.

    Would you like the layout to show your business logo when your employees are entering data into the database? Would you like to create conformity across all pages, maybe with a colour theme that matches your business?

    In order to increase usability for your database, a well-designed layout will make the solution both appealing to look at, but also more efficient – as those entering or viewing data will be able to easily navigate the fields in front of them.

    What is a style?

    In FileMaker Pro, a style is the way a layout object, layout part and the database’s background appear. This encompasses the colour or transparency of objects and backgrounds, the style of line used within the layout, the borders of objects and parts, the shape of objects, the shadows outside or inside an object’s border, and the display state of an object.

    For example, when your draw a square on your layout, the initial appearance of the square will be determined by the theme currently being used by the layout. The colour of the square, the lines that define it and any shadow that appears are all differing styles that add up to make a theme.

    The initial theme is called the default and ensures that all objects added to the layout carry a similar look. So, if you add a second square to the layout, it will have the same colour and borders. Though this does not have to be the case if you would like to differentiate them.

    And a theme?

    A theme is the collection of a number of styles used in a layout. Themes are the full picture of how your layout or report appears, and encompass all of the individual styles applied to objects, parts and the background. The theme does not affect the way a layout functions, but when you apply a theme to a layout it will alter the way it looks and feels.

    Making alterations

    Adjusting a style in a theme is very simple. If you click on the object, layout part or background you would like to alter, open the Inspector and head to the Appearances tab, you will see the Style label field at the top. This indicates the current style.  If no changes have been made, it will likely read as ‘Default’.

    Alter the style of the object, layout part or background by editing the property settings on the Appearance tab of the Inspector. Once you have made your layout look the way you would like, select the red arrow that will have appeared as you were making your changes and click ‘Save As New Style’.

    Type in a new name for your style and press OK. Continue to create as many additional styles as you would like in your layout. If you would like to apply a style to multiple objects or modify a style slightly between two objects, your previous styles will be available in the Styles list on the Style tab of the Inspector.

    Once you have made all of the changes you would like, you have the option of creating a new theme or saving the changes to the current theme.

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