Google launching special search results for poison control and suicide hotlines

Macworld Australia Staff
12 November, 2010
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Press Release

Today Google is launching special search results for searches relating to poisoning and suicide in Australia.

When you need to find the hotline for poison control, chances are you need to find it fast.
Starting today, if you search on for a term like “poisoning” you’ll see a special search result at the very top of the page — a large red phone icon and the words: “For a poison emergency in Australia call 13 11 26.”

This number will put you in direct touch with the Poisons Information Centre, a 24/7 hotline service accessible from anywhere in Australia.

Similarly, a search on for certain terms related to suicide will turn up a large red phone icon and the words: “Need help? In Australia, call 13 11 14.”

This number will put callers in touch with Lifeline Australia, a 24-hour, confidential national suicide prevention hotline to support anyone in suicidal crisis or emotional distress.

Google’s Roni Zeiger, a physician by training, started this effort in the U.S. last year when he received an email from a mother who had trouble finding the phone number for the poison control hotline after her daughter accidentally ingested something potentially poisonous (fortunately, her daughter was fine).

Soon after Google added a special result for poison control, he started hearing from Google colleagues whose lives had been affected by suicide and who thought that suicide prevention could be another case for a special search result.

Roni Zeiger said: “People come to Google to search for information. Particularly in times of crisis, it’s especially important for them to find the crucial information they’re looking for, and find it fast, and these special search results can save precious moments.

Following positive feedback from consumers and our hotline partners in the US, we’re expanding the program to Australia today.

Australian partners, Lifeline and the Poisons Information Centre, have welcomed this initiative.

Lifeline’s Acting CEO Angus Clelland said today, “Lifeline is always looking for innovative ways to help more people who are experiencing an emotional crisis.

“This initiative by Google will assist us to reach more people in need, so we are very proud to be partnering with them on this important measure.

“We know it will, quite literally, help us save more lives.”

“It is time-critical that people are able to get the right advice on poisonings, snake or spider bites,” said Dr. Naren Gunja, Medical Director and Toxicologist, NSW Poisons Information Centre at The Children’s Hospital at Westmead.

“This initiative by Google will help save lives. People look to Google for information and the 24 hour emergency phone number 13 11 26 will now be easy to find. ”

“Our partners here in Australia do an amazing job supporting people through crises and we’re pleased to be able to support their work in this small way,” Roni Zeiger said.

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  1. Introducing layout themes and styles in FileMaker Pro 13

    FileMaker Pro, help, inspector, macworld australiaIf you are reading this, you are most likely aware of the benefits offered by FileMaker Pro 13, from streamlining your business’ data to organising projects, but how do you make your FileMaker Pro and FileMaker Go database solutions look the part?

    This is where layout themes and styles come in.

    Would you like the layout to show your business logo when your employees are entering data into the database? Would you like to create conformity across all pages, maybe with a colour theme that matches your business?

    In order to increase usability for your database, a well-designed layout will make the solution both appealing to look at, but also more efficient – as those entering or viewing data will be able to easily navigate the fields in front of them.

    What is a style?

    In FileMaker Pro, a style is the way a layout object, layout part and the database’s background appear. This encompasses the colour or transparency of objects and backgrounds, the style of line used within the layout, the borders of objects and parts, the shape of objects, the shadows outside or inside an object’s border, and the display state of an object.

    For example, when your draw a square on your layout, the initial appearance of the square will be determined by the theme currently being used by the layout. The colour of the square, the lines that define it and any shadow that appears are all differing styles that add up to make a theme.

    The initial theme is called the default and ensures that all objects added to the layout carry a similar look. So, if you add a second square to the layout, it will have the same colour and borders. Though this does not have to be the case if you would like to differentiate them.

    And a theme?

    A theme is the collection of a number of styles used in a layout. Themes are the full picture of how your layout or report appears, and encompass all of the individual styles applied to objects, parts and the background. The theme does not affect the way a layout functions, but when you apply a theme to a layout it will alter the way it looks and feels.

    Making alterations

    Adjusting a style in a theme is very simple. If you click on the object, layout part or background you would like to alter, open the Inspector and head to the Appearances tab, you will see the Style label field at the top. This indicates the current style.  If no changes have been made, it will likely read as ‘Default’.

    Alter the style of the object, layout part or background by editing the property settings on the Appearance tab of the Inspector. Once you have made your layout look the way you would like, select the red arrow that will have appeared as you were making your changes and click ‘Save As New Style’.

    Type in a new name for your style and press OK. Continue to create as many additional styles as you would like in your layout. If you would like to apply a style to multiple objects or modify a style slightly between two objects, your previous styles will be available in the Styles list on the Style tab of the Inspector.

    Once you have made all of the changes you would like, you have the option of creating a new theme or saving the changes to the current theme.

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