What the iPhone, iPad and iOS need in 2018

Jason Snell
12 January, 2018
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The year 2017 was a pretty great for iOS. A whole lot of my wish-list items for iPhone and iPad got checked off. And yet, like a kid who got a bike under the tree and still immediately begins assembling a birthday wish list, it’s my job as a columnist to immediately ask Apple what it’s done for iOS lately. Ungrateful, I know, but life goes on. Here’s what I hope to see from Apple in the world of iOS in 2018:

More iPhones

The iPhone X was the banner product of 2017, but it’s still just a first take on a whole new generation of iPhone hardware. In 2018 I’d like to see an upgrade to the iPhone X, sure – ideally retaining the iPhone X name, because who wants to buy the iPhone XI? But I’d also like to see an iPhone X Plus, with a huge OLED screen. Personally, the iPhone X is about as much iPhone as I want to carry in my hand or pocket, but I know a bunch of iPhone Plus users who would love to use a larger iPhone X.

iphone x iphone 8 plus

I am not sure I actually wish for there to be a follow-up to the iPhone 8, but I suspect there will be, probably called the iPhone 9. Ideally it will add Face ID, though probably not an OLED screen, since that would basically make it an iPhone X. I expect that this will probably be the last generation of the older iPhone models, but who knows? Apple keeps older iPhone models kicking around way past their usual expiration date.

The one ‘old’ phone I really want to see in 2018 is the iPhone SE. It’s been a couple of years since the iPhone SE was released, keeping a 4in screen in the iPhone product line, and at a low price. This is a model that doesn’t need to be updated, but it’s about time for a version with iPhone 7 or 8-level specs.

iPads with less around the edges

The iPad Pro had a good year, with updates across the board. It may be too much to ask for an iPad Pro update in 2018, but what’s the fun in that? Whether it comes this year or next, it’s obvious that the next iPad Pro should feature reduced bezels and remove the home button, replacing it with Face ID. (The trick with the iPad Pro, as well as any possible iPhone X Plus, is that they’re devices that can be used in either portrait or landscape orientation – requiring an extra degree of complexity from Face ID.)

apple ipad 2017

As someone who is a fervent believer in the iPad Pro as a productivity device, I’m also going to continue beating the drum for improvements that make the iPad Pro more like a ‘real’ computer, such as a USB-C port and broader support for external USB devices, most notably on the storage side.

The iPad Pro is in many ways defined by the two accessories that only work on iPad Pro models: the Apple Pencil and the Smart Keyboard. Both of them could use a refresher. A new Pencil could potentially be shorter (the better to use it with an iPhone X Pro?), support inductive charging, and include a side button or eraser. A new Smart Keyboard could add a row of function keys for media control.

But what I really want is for Apple to fully embrace the iPad-as-laptop concept and build an even smarter keyboard, an attachable keyboard with real, tactile keys and a hinge that lets the iPad Pro be used like a laptop. I’m using a version of this product right now, but it’s made by a third party manufacturer with a poor track record for reliability. The concept is solid; Apple could make it a reality.

It feels like a request from ages ago, but my kids loved the iPad mini. I’d like Apple to give it an update. It doesn’t need to turn into an iPad Pro, but revising it and keeping it around along with the low-end iPad would be nice. I don’t expect this to happen, honestly, but I hope it does.

iOS 12 wishes

This fall we’ll see another revision to iOS. First and foremost, I’d like the iPad Pro not to be forgotten. The iPad had to wait two years for an update to its multitasking features, and that slow pace of updates is not going to help the platform get stronger. I’d like to see iPad multitasking get more refined, with the ability to pair the same app with different partners and easily create two instances of the same app at once, à la Safari.

The discontinuity between the iPhone and iPad interfaces needs to be addressed at some point, hopefully this year. Right now they’re similar, but not the same, and it means that using both an iPhone and an iPad drops can leave you in an uncanny valley of interface confusion. If you add Face ID to the iPad, what happens to the swipe-up gesture, which currently kicks off both multitasking and Control Centre?

ios 11 control center

More broadly, the move of Control Centre to the top right corner of the iPhone X seems like the weak spot in Apple’s reconceptualisation of the iPhone interface for a buttonless device. I used Control Centre all the time when it was a flip away, but in the top right corner, it’s largely forgotten. Maybe Apple can merge multitasking and Control Centre on the iPhone as it’s done on the iPad, or integrate 3D touch somehow. Heck, I’d take a customisable set of Control Centre icons on the lock screen, in the vein of the current flashlight and camera buttons.

Finally, a couple of items that have been on this wish list for a few years now, and yet never seem to get done. I’m not ready to give up! The policy Apple uses to grant a small amount of free iCloud storage space needs to change. The free 5GB just isn’t large enough to do almost anything useful. Apple could raise the allotment, allow an additional amount per every device attached to an Apple ID (or set of family IDs), or even offer a year of a larger data plan with purchase of a device. I firmly believe that Apple doesn’t need to nickel and dime people with its iCloud storage plans – once people use them and get used to them, they will pay for more storage. But the up-sell happens way too soon, before users can see how useful iCloud storage can be.

And then there’s iCloud Photo Library. I use it, I wrote a book about it, and it’s so frustrating that family members can’t choose to share full-resolution photos with one another. My wife and I have to go through a ridiculous rigamarole to import her iPhone photos into my Photos library, and a similar process so that she can access the master library. My daughter should have an easy way to choose what photos she takes get added to the family photo library. Google Photos has taken steps in this direction; it’s several years past time for Apple to do it.

One Comment

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  1. Malcolm McLeary says:

    Hi Jason,

    In 2018 I’d like to see an Apple VoIP phone …

    https://www.dropbox.com/s/zbpwwfhe6s9l26e/Unifi%20VoIP%20Phone%20%E2%80%93%20PacificStone%20Apple.png?dl=0

    Earlier this week I was thinking about how to improve access to the Management Information System I have running at Pacific Stone and got my son who is at Canberra Uni doing Graphic Design (but works at Pacific Stone part-time in the CAD office) to do a mockup in Photoshop of a possible solution which doesn’t burden office staff with another device.

    Unfortunately it doesn’t exist, but it is based on a VoIP phone by Ubiquiti which runs Android 4.x. (which is too old to be particularly useful).

    Currently the office staff have access via the desktop UI but there are some workflow issues in particular when they want to call a customer, site contact, etc as they need to manually enter the number on the screen into the desk phone. Yes I could try to link the MIS with the address book in the phone system but there are administrative overheads to keep it in sync and you still need to lookup the name on the screen. This is not a problem for field staff as they can make calls directly from the Job Details screen on their iPhones.

    Basically what I’m “dreaming” of is an iOS fork for a new product based on the current iPhone/iPad. The concept is to repackage an iPhone/iPad (without a battery, cellular, rear camera, or GPS) into a desk phone format with Ethernet. It would have PoE so a plug pack is only necessary if it was to be connected via WiFi. The current “Phone” app would be reworked for VoIP.

    Here its shown running FileMaker Go, the Home screen for the iPhone UI at Pacific Stone, as an example of a Business install but it would also be applicable for NBN households who only want a phone service … people like my Mum who does not have a home computer. Having a “smart” desk/wall phone running iOS would provide her with a device which can be used to “manage” the NBN connection but also introduce the Apple product family so perhaps an iPad or MacBook or even an iPhone would be considered in the future.

    Clearly services like video calls would be available out of the box and hence these “I don’t use the internet” people would have a reason for the NBN.

    For people already committed to Apple the “Apple VoIP phone” would simply sync contacts, reminders, notes, etc which are already on other iOS devices. With Siri as a standard feature the “Apple VoIP phone” would immediately challenge the AI offerings from Google and Amazon as it would provide developers with a platform for HomeKit apps.

    Apple changed the mobile phone landscape when they introduced a phone without a keypad … perhaps its time to do same for desk phones … both in Business and at Home.

    Cheers, Malcolm

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