Previously, unlocking an iPhone – which is especially useful for travellers who wish to use local SIMs rather than be subject to expensive global roaming charges – cost $150 for all Telstra customers.
All Telstra iPhones will still be locked when sold, but customers can get them unlocked simply by calling Telstra on 1800 474 663 for consumers and 1800 027 167 for business customers. All you need is your mobile number, iPhone serial number and IMEI number handy. You can access these numbers via Settings > About on your iPhone. Once the unlocking occurs on Telstra’s end, you’ll just need to connect your iPhone to iTunes and it will be unlocked and ready to use with other networks.