Touch ID demo app to help customers in-store

Macworld Australia Staff
16 September, 2013
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It was one thing to show off the capabilities of the new Touch ID feature on the iPhone 5s at the Town Hall launch in Cupertino last week, but in four days’ time there will be people across the planet asking Apple retail store employees, “How does this thing work?”

And Apple has an answer. It’s developed a demo app just for the iPhone 5s demo units found in its retail stores and those of official carriers.

To learn all about how the new fingerprint sensor works, customers can launch the demo app, which then allows them to set up the device to recognise their fingerprint as a one-off.

It won’t do much more than that – no getting into the phone and unlocking its content – but prospective buyers should get some idea of how the process works and what happens if the authentication is not successful.

Once they’ve tried it, the application gets reset for another customer (while the first customer’s fingerprints are quickly whisked away through the back door to the NSA database… just kidding. We all know by now that the company took the decision not to store actual fingerprint images on devices to prevent the user from potential privacy issues).

In preparation for the roll-out, Apple retail store employees have been handed a detailed set of instructions to pass on – including telling customers that Touch ID will support up to five separate fingerprints on each device.

They’ve also, unsurprisingly, been directed to push the unprecedented 64-bit A7 processor that is another feature of the iPhone 5s. Below you can see a copy of the Apple training guide for retail staff, thanks to


by Macworld Australia staff

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