Police Taser woman at Apple Store – trying to buy too many iPhones

Mark Hattersley
14 December, 2012
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A woman was shot with a Taser outside an Apple Store in New Hampshire in the US, after she allegedly attempted to buy too many iPhones and the Apple Store manager asked her to leave.

A video on YouTube shows a woman screaming on the floor in New Hampshire after police used a Taser weapon to stun her for resisting arrest.

The Chinese woman named Xiaojie Li apparently does not speak English, and spoke from her hospital bed with her daughter translating. She said “she doesn’t know why they [Apple] called the police and she doesn’t understand what they are talking about”.

The Taser is an electrical weapon that uses electrical current to disrupt the control of muscles and incapacitate a person. Tasers are used by many law enforcement officers in the US, and some police forces in Australia. Tasers are said to cause extreme pain to subjects.

Captain Bruce Hansen, for the Nasthua Police Department said of the incident “she’s certainly capable of coming up here and purcashing these things from the Apple Store, whether her language inhibited that I really don’t know.”

Apple has a policy of only serving two hot ticket items per customer, to prevent individuals from stockpiling phones and selling them privately. However, the Apple.com store in the US does not currently display this limit, although it does have it for the iPad mini. On December 4 many websites in the US reported that the two-per-customer limit was no longer being applied to the iPhone 5 in the US.

The iPhone is not available in every country, and different models are available in different countries – so the private purchase and import/export of iPhones is often used as a business for some people. Li said she was at the store to buy several iPhones for family members in China, she had bought two iPhones the previous Friday and was looking to get more when the Store Manager allegedly asked her to leave.

Xiaojie Li said (via her daughter) that “the Manager of the Apple Store came, and told her something but that she didn’t understand”. The Apple Store then called for security, which was  provided by the local mall police.

Police told local news station WMUR that when Li refused to leave they moved in to arrest her, and she resisted, prompting the use of the Taser.

Captain Hanson said that our force continuum has specific times when a Taser is used when a person is resisting arrest. When a person does not comply with a lawful order to, you know, submit to an arrest”. The officers involved are currently still on active duty. Hanson said “this really is a criminal trespass resiting arrest incident.”

Captain Hanson said “that’s fairly routine here. It happens quite a bit”.


3 people were compelled to have their say. We encourage you to do the same..

  1. Paul says:

    Surely you check if the person understands what you are saying before applying so much force. Then again US police do gave a reputation if shoot first ask later.

  2. ChasL says:

    Mark, I called the NH Apple Store and was told there’s no purchase limit. This was also confirmed with Apple’s customer relations as iPhone supply leveled off, limit was lifted for the holidays.

    I greatly suspect race played a role in denying the Chinese woman’s purchase.

  3. Halle Browne says:

    What would of these heroes of used on this defenceless woman if they did not have a taser? We are talking about a woman here who is not as strong as these men. Same old same old, bullies and thugs at work over and over. It makes no difference in which part of the world they work, they all have the same mentality. Disgusting!!!!!!

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