New iPad plagued by connectivity issues

Karen Haslam
25 April, 2012
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Apple’s new iPad model which went on sale last month, providing at least a couple weeks of sales before the quarter drew to a close, is likely to feature in Apple’s Financial Results conference call later today. However, despite selling more than 3 million units in the opening weekend, the new model hasn’t been without issues.

Apple is already looking into WiFi problems with the new iPad. WiFi issues include an inability to pick up local WiFi networks, connection drops, slow download and upload speeds and more, according to the ‘Poor WiFi reception on new iPad’ thread on Apple forums discussing the problems. Apple is investigating WiFi problems with the new iPad – an AppleCare document circulated internally, indicates that it is investigating the issues.

Owners of new iPads are also experiencing problems connecting to and maintaining connections to 3G networks. Discussions on the Apple Support Communities suggest that the new iPad 3G connection issues are mainly being experienced in Australia, Europe and parts of Asia, with only a few people in the US experiencing problems. The new iPad loses connection to 3G. The best solution, according to forum posts, is to turn the iPad on and off.

Apple is yet to comment on this issue.

One Comment

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  1. Michael says:

    I was very happy when I first had the new iPad on my hands. I didn’t notice this at first, but when I took the tablet to my backyard, and my iPhone was able to pick up my router signal without a hassle, and the iPad didn’t found the network at all, this issue became a nightmare to me. So I ended up spending a lot of time reading, looking for a solution to this issue, and found a lot of blogs with articles mentioning the “Forget This Network” reset solution, and it didn’t improve my wifi range at all. At the end, I found a couple of reviews of Pong Research’s cases, that convinced me into giving it a try. This special case, is built with an antennae in between layers of the back cover, which redirects and boosts the power of the signals and increases the range of the wifi antennae on the iPad. After getting one, I couldn’t be happier with my new toy! This finally puts and end to the situation with the new iPad 3 poor wifi reception .

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