Microsoft fixes Hotmail, glitches that caused outage

Juan Carlos Perez
14 March, 2013
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Microsoft has fixed a problem that caused an outage for many users of Hotmail and the service that is replacing it, Maintenance work continued to affect the calendaring component of Hotmail, however.

Microsoft acknowledged the email problem late Wednesday night and declared it fixed on Thursday morning, about 13 hours later, according to a site that monitors the status of its services.

Its SkyDrive storage and file-sharing service also had problems for several hours, affecting people’s ability to add, edit and remove files, or publish content with Windows Photo Gallery. That too is now fixed, Microsoft says.

As of Wednesday night, issues persisted with Hotmail’s Calendar component, which is apparently undergoing its third straight day of maintenance. The issues can slow down the viewing and editing of calendars and trigger error messages. Users may also experience delays when syncing mail, contacts and calendar entries to their mail applications or phones, according to a status update.

A Microsoft spokeswoman acknowledged the and Hotmail outages and said the company apologises for the trouble.

Microsoft didn’t say how many people were affected, but the status site only lists problems that affect a “large number of customers.” made its debut in preview mode last July, when Microsoft described it as a reinvention of Hotmail and of competing webmail services like Google’s Gmail and Yahoo Mail.

Last month, Microsoft removed the “preview” tag from, and said anyone interested could get an account or migrate from Hotmail. The company expects to have all Hotmail users moved to by the winter.

Compared to Hotmail, has a redesigned user interface, broad syncing capabilities, improved message sorting and native integration with Facebook, Twitter, LinkedIn, Google and other sites, according to Microsoft.


Juan Carlos Perez covers enterprise communication/collaboration suites, operating systems, browsers and general technology breaking news for The IDG News Service. Follow Juan on Twitter at@JuanCPerezIDG.


2 people were compelled to have their say. We encourage you to do the same..

  1. jay michaels says:

    they don’t seem to have fixed a damned thing as mine is still down as of 1:42AM March 14 2013

  2. Naryan says:

    I believe that the outlook (Hotmail) issue started with Outlook marking TRUSTED email as NOT TRUSTED email probably by hacking) and then the hacking (or the effect of)became viral.
    Furthermore, the option to make such emails TRUSTED was not available and those that few that allowed deleted the message on attempting to.
    Reason: email from the same server could not be accessed from my desktop software but perfect from my Nokia mobile.

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