Apple’s personal voice assistant Siri has come under fire in a lawsuit filed by an iPhone 4S user in the US last week.
Frank Fazio, of Brooklyn, New York, brought his case before the court system, citing Apple’s advertising of the iPhone 4S – namely, Siri’s touted capabilities – as misleading and deceptive to consumers, as reported by The Wall Street Journal and MacRumors.
The lawsuit states:
In many of Apple’s television advertisements, individuals are shown using Siri to make appointments, find restaurants, and even learn the guitar chords to classic rock songs or how to tie a tie. In the commercials, all of these tasks are done with ease with the assistance of the iPhone 4S’s Siri feature, a represented functionality contrary to the actual operating results and performance of Siri.
Fazio claims that despite many attempts, Siri was not able to perform tasks including providing directions or searching for a restaurant on request.
The suit is seeking unspecified damages and an injunction that would prevent Apple from using any further ‘misleading’ advertising pointing to Siri’s functionality. Apple has not yet filed a response.
Official online Apple advertisiment introducing Siri – claimed as misleading by the plaintiff.