Hong Kong Apple Store opens doors for iPhone 5 pre-orders, walk-in purchases not available

Macworld Australia Staff
20 September, 2012
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Hong Kong’s flagship Apple Store has opened its doors one day ahead of the iPhone 5 launch, allowing customers to place pre-orders for the new handset, announcing that no-one will be able to make a walk-in purchase on launch day.

Unlike other countries set to receive the iPhone 5 tomorrow, including Australia, Hong Kong was not included in the pre-order option for customers last week. Instead, due to limited stock and increasing demand, the region been placed on a reservation system.

Apple posted the below notice on its website outlining the process for customers reserving an iPhone 5:

Due to high demand, we are accepting a limited number of iPhone reservations per day. To request an iPhone reservation, please choose your store and the iPhone you want. If we have an iPhone reservation for you, you’ll receive a confirmation email by 9:00 p.m. tonight that includes the time when you can pick up your iPhone tomorrow. 

A government-issued photo ID matching the name and ID number on your reservation is required for iPhone purchases. If you don’t receive an email, we were unable to reserve an iPhone for you, and you can try again another time. Only those who receive an email confirming their reservation will be able to purchase an iPhone; we will not be selling iPhone 4 or iPhone 4S to walk-in customers.

As noted by The Next Web, the reservation prcoess only applies to Hong Kong customers wanting to buy the new smartphone from a bricks-and-mortar Apple Store. Alternatively, users can purchase the handset online, and have it shipped to a nominated address, pending availability.

The Hong Kong Apple Store employed the same system for the iPhone 4S, following its release last year. Apple has noted that Hong Kong customers will be able to make walk-in purchases of earlier iPhone models.




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