Australians not affected by iPhone 3G power adapter recall

Peter Cohen and David Braue
22 September, 2008
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Users in Australia and New Zealand are exempt from concerns about unsafe power adapters on Apple’s iPhone 3G, which led to Apple’s Friday announcement that it would launch the Ultracompact USB Power Adapter Exchange Program for all iPhone 3G owners in the U.S., Canada, Mexico and several Latin American countries.

The program allows users of iPhone 3G units with the ultracompact USB power adapter to exchange it, free of charge. Apple has initiated the exchange because of a safety issue.

“Apple has determined that under certain conditions the new ultracompact Apple USB power adapter’s metal prongs can break off and remain in a power outlet, creating a risk of electric shock.  We have received reports of detached blades involving a very small percentage of the adapters sold, but no injuries have been reported,” said Apple in the US.

Apple advises users who are using the ultracompact adapter that came with their iPhone 3G to stop using them immediately until they receive a new, redesigned adapter. Users should recharge their iPhone 3G’s battery with the USB cable that came with their iPhone, connected to a computer, or by using a standard-sized Apple USB Power Adapter (with fold-up prongs), or with a third-party adapter designed to work with the iPhone.

Australian users don’t need to worry about the recall, however. “The compact unit shown in this article – as used in the US and Canada – is not the same as we have here,” an Apple Australia spokesperson confirmed.

Replacement adapters will be available to customers in the affected areas beginning Friday, October 10, 2008, according to Apple. Customers can order a replacement adapter online, or exchange the adapter at an Apple Retail Store.

Adapters affixed with a green dot at the bottom have been redesigned.

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