Following the recent death of Ma Ailun in China and other reported cases of electrocutions associated with iPhones used while they were charging, Apple today announced a power adaptor takeback program.
“Recent reports have suggested that some counterfeit and third-party adaptors may not be designed properly and could result in safety issues. While not all third party adaptors have an issue, we are announcing a USB Power Adaptor Takeback Program to enable customers to acquire properly designed adaptors,” said Apple in a statement.
The takeback program will commence on 16 August 2013. From that date Apple users with concerns about any of their USB power adaptors will be able to take them to either an Apple retail store or an Apple authorised service provider to be disposed of in an “environmentally friendly way”.
The announcement also notes that for a limited time replacement adapters will be available to buy at the discounted price of US$10 or the equivalent in the local currency. This deal will run until 1 October 2013 and, to qualify, prospective purchasers will need to turn in at least one USB power adaptor. They will also need to show an iDevice (iPhone, iPad or iPod) for serial number validation.
“Customer safety is a top priority at Apple. That’s why all of our products – including USB power adapters for iPhone, iPad and iPod – undergo rigorous testing for safety and reliability and are designed to meet government safety standards around the world,” said Apple in the announcement.
by Macworld Australia staff