Apple Consultants Network brings new level of certification, service

David Braue
9 February, 2010
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Apple has taken a step into the local systems integration and consulting market, announcing today that its Consultants Network certification program has been extended into Australia and New Zealand.

The Apple Consultants Network (ACN) is a community of service providers whose members have undergone specific training through Apple. That training covers a broad range of Apple-related topics, with a particular focus on integrating multi-platform solutions and delivering onsite technology services and support.

Apple has signed up a range of providers through which customers can access ACN capabilities: customers can find one by using the Consultant Locator accessible through the main ACN page. Founding ACN providers include Computers Now, Digistor, gizmo, Key Options Technology, Kytec Group, Renaissance Limited, Winthrop Australia, and XciteLogic.

Certifications available to ACN members include Apple Certified Support Professional (ACSP), covering configuration of key services and end-user troubleshooting; Apple Certified Help Desk Specialist (ACHDS), which covers similar ground as well as help desk skills; and Apple Certified Technical Coordinator (ACTC), which confirms Mac OS X and Mac OS X Server core knowledge and troubleshooting capabilities.

Australia is the first Asia-Pacific market to establish an ACN presence, mirroring similar efforts in the US, Canada, Argentina, Mexico, and Puerto Rico.

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