Apple has reacted to reports that the new iPad under-reports its battery status, saying a researcher’s analysis was essentially correct but that that’s how the tablet and its iOS software were designed.
Apple executive Michael Tchao told the AllThingsD blog – operated by Dow Jones, the same firm that publishes the Wall Street Journal — that the new iPad, like all devices powered by iOS, reports a fully-charged battery before it actually reaches 100 percent.
According to Tchao, Apple’s vice president of marketing, the iPad, iPhone and iPod Touch all display “100 percent” on their battery indicators before they are completely charged.
The battery continues to charge until it is, in fact, at full, when it goes into a cycle of slight discharge-recharge-slight discharge until the device is unplugged.
Last week, Ray Soneira, president of DisplayMate Technologies, reported that when the iPad’s battery meter first shows 100 percent, the tablet is actually charged only to 90 percent capacity. If a user disconnected the tablet from an outlet when the charge says 100 percent, he or she would be short-changed of more than an hour of power.
Although Soneira never questioned that the iPad’s charge monitoring generally worked — like any mobile or portable device, the iPad oversees the process to insure its lithium-polymer battery is not overcharged and thus at risk to overheating or swelling — he asserted that there was “something wrong with the battery charge mathematical model” that resulted in the inaccurate charge status.
Today, Soneira made note of Apple’s acknowledgement that the iPad doesn’t always report the true battery status.
“It’s not the full admission that I would have liked, but it is actually more than I expected Apple would admit to,” Soneira said in an email on Wednesday.
Tchao also denied that Apple has told users not to let the iPad charge after the meter reads 100 percent. That idea surfaced last week after CNBC reporter Jon Fortt said the company had said that charging above the 100 percent mark could damage the battery’s longevity.
“That circuitry is designed so you can keep your device plugged in as long as you would like,” Tchao told AllThingsD today. “It’s a great feature that’s always been in iOS.”
Apple has never given such dire advice on its website, where the company offers battery longevity and charging guidance. A recommendation like that would also run counter to the long-standing practice of leaving portable devices unattended while charging.
Soneira was unable to immediately confirm Tchoa’s claim that iOS devices cycle between discharge and recharge as their batteries near 100 percent capacity, but suspected that was the case. He also stood by his earlier analysis.
“If the iPad has cell and Wi-Fi and background tasks running, then I agree with Apple that it will cycle down and up,” he said today. “[But] my lab tests were in Airplane Mode so that did not happen and I measured the true battery state.”
Apple did not immediately reply to additional questions and a request to confirm Tchoa’s statements to AllThingsD.