Set up Hotmail via Exchange on your iPhone and iPad

Xavier Verhoeven
7 September, 2010
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Microsoft recently announced that it it now allowing users to connect their iPhones, iPads and iPod touches to its free webmail service – Windows Live Hotmail – via Exchange ActiveSync. Before, the only option for Hotmail users wanting to access their email on the go was to set up their accounts via POP3 or login via a web browser. Because the POP3 protocol does not reflect changes to email statuses (whether read, deleted, etc) with the server version, so your emails end up out of sync. Exchange ActiveSync, on the other hand, reflects your changes across all devices. Plus, it means all your new Hotmail messages can be pushed directly to your iPhone or iPad.

Even better, setting it up on your iPhone or iPad is relatively simple (and thankfully, the same process on either device):

  1. Open Settings and select ‘Mail, Contacts, Calendars’.
  2. Select ‘Add account’, and choose ‘Microsoft Exchange’.
  3. For ‘Email’, enter your Hotmail email address (, for example).
  4. Leave the ‘Domain’ field blank, but enter your Username (probably and Password (hopefully not yourname1234).
  5. Give the account a description (this will appear in the Email app to identify the account). Select Next.
  6. After that has verified, a new field – ‘Server’ – will appear. Enter in this field. Select Next again.
  7. Choose which services you want to sync (Mail, Contacts and Calendars), and you’re done.

You can also set up how many days worth of mail you want to sync across and which folders should push emails to you.

To set up whether you want your email pushed to your phone (it’s an all-or-none decision if you have multiple Push-enabled accounts), go back to ‘Mail, Contacts, Calendars’, and select ‘Fetch New Data’. Here you can toggle Push on/off or choose to fetch data every 15 minutes, 30 minutes, hourly or manually (the latter will go easiest on your battery).


13 people were compelled to have their say. We encourage you to do the same..

  1. Mel says:

    Whoever you are, thank you!!!

    You were the last site I decided to click on for help with my email and you have solved everything and it works perfectly!

    Sending you big internet hugs :)

  2. mustang8 says:

    Works like a charm!! Thanks a lot for that!!!

  3. meallat says:

    omg thankyouuuuuuuuuuuuuuuuuu

  4. Iphone user says:

    I still cannot send emails or reply to them via iPhone.
    Please help. I’ve been looking on Internet and tried different thing and no luck.

  5. Brian says:

    Thank you so much for this information!! This really made my day!

  6. karim says:

    Thank you so much for this information :)
    i was searching that since long time
    I appreciate , many thx

  7. Kevin says:

    I feel like I’m getting closer but I wonder if the new Lion operating software changed this…. When I follow your steps, I’m asked to enter a “server” and I cannot seem to find the answer to this. If you have a solution, I’m more than willing to hear :o )

  8. Catharine says:

    Thanks heaps. Had no trouble setting up my iphone a while ago but was stumped with my new iPad. Thanks again, so easy when you know how!!

  9. S.Y says:

    thx u vy much!!!!!!!!!!!!!!!!!
    i can make it =)

  10. Cath says:

    Almost works perfect, only that all mails from my hotmail aren’t in my phone. I have edited the settings so it gets all mail, from unlimited time back. The earliest and latest mails are there but a lot of them “in the middle” that will not show. Anyone knows what to do? Cheers!

  11. Claire says:

    Tried so many different sites to fix this, thank you so much!!!!

  12. Mixhead says:

    Thanks a bunch!!!! This worked :)

  13. Cindy says:

    I still can’t get my Hotmail set up on my iphone – the server keeps defaulting to…could that be the problem?

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