1. Help
    Getting to know iTunes 11′s Up Next player

    One of the marquee features of iTunes 11 is Up Next, a new way to queue up songs for your listening sessions. Radically different from iTunes DJ,...

  2. Help
    The 7-step edit in Aperture 3.4

    Image editors are packed with plenty of adjustment tools. Most of us learn a few of them, and then do the best we can with our photos. And that’s...

  3. Help
    Recovering a lost Outlook message

    Reader Susan Malloy has lost some important email and can’t seem to retrieve it. She writes: I use Microsoft Outlook 2011 as my email client. I...

  4. Help
    Mac 101: Configuring Mountain Lion’s Users & Groups

    Throughout these Mac 101 lessons I’ve made references to your user folder, your account, and Administrators. And it’s possible that you’ve...

  5. Help
    When HandBrake won’t rip your DVDs

    Reader Steven Pollock seeks a digital copy of a movie he recently purchased. He writes: I read Macworld’s story about how to rip DVDs with HandBrake and...

  6. Help
    iOS device syncing in iTunes 11, audiobook lengths, and listening in mono

    Disoriented by iTunes 11’s new way of syncing iOS devices? Confused by the different lengths of audiobooks with the same titles? Curious about how...

  7. Help
    What to do when you can’t connect to the internet

    If your web browser, email program, or any of a hundred other internet-connected apps on your Mac starts complaining about not having a connection,...

  8. Help
    Mac 101: Exploring the Mac’s sharing features

    Last week I showed you how to connect your Mac to the internet and to a local network. Now that your computer is on speaking terms with other devices...

  9. Help
    If an iPhone fails to pair to Bluetooth device

    Last September, a new thread in Apple Support Communities briefly noted that a user was unable to get his iPhone 5 to pair with other Bluetooth...

  10. Help
    Fixing a Safari-to-Mail disconnect

    Reader Mike Sadowski finds something amiss in Safari and Mail’s relationship. He writes In Safari 5 I was able to view a web page and, with a keyboard...

  11. Help
    How to disable Java on your Mac

    With the news that some Apple, Facebook, and Twitter employees’ Macs were hacked, and Apple and Oracle’s subsequent software patches, it’s...

  12. Help
    Restoring a very stubborn iPod touch

    Reader Cat Sorenson finds herself with an iPod that won’t update. She writes: I’ve been trying to update my iPod touch to iOS 6 and it’s not...

  13. Help
    How to jailbreak your iPhone

    Jailbreaking – the process that enables you to install unauthorised-by-Apple third-party apps and additional features on your iPhone, iPod touch,...

  14. Help
    What to do when your Mac won’t turn on

      One of the scariest things that can happen to your Mac, short of actual flames and smoke billowing from the case, is a failure to turn on at...

  15. Help
    Fix an iPhone that fails to pair with Bluetooth devices

      Last September, a new thread in Apple Support Communities briefly noted that a user was unable to get his iPhone 5 to pair with other Bluetooth...

  16. Help 1
    Mac 101: Configuring your Mac’s network settings

    At one time, a typical Mac user would no more have connected a couple of computers to the internet via a local network than they would have extracted...

  17. Help
    How to create your own animated GIFs the easy way

    You can’t go too far online these days without coming across an animated GIF, either as a quick flashcard-style animation or a short, soundless,...

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