Fix Passbook’s App Store error in iOS 6

Roman Loyola
21 September, 2012
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Passbook might be the one new feature in iOS 6 that I’m most excited about—it’s one step closer to getting rid of my old leather wallet. But I wasn’t able to access Passbook’s collection of compatible App Store apps, which was a bit frustrating.

The problem occurs when you open Passbook, and you tap the App Store button to see what apps support Passbook. Many folks (including me) got an “Can’t connect to iTunes Store” error. (Those same folks probably didn’t hear sad trombone in their heads when this happened, but I did.)

But there’s a solution out there for our Passbook problems. The fix, which appeared in the Apple Support Communites and throughout the Web on sites such as Gotta Be Mobile and Yahoo! Answers, is very easy to do, and takes fewer than a couple of minutes. Here are the steps.

  1. Open Settings.
  2. Open General.
  3. Open Date & Time.
  4. Switch the Set Automatically setting to Off.
  5. Open Set Date & Time.
  6. Set the date to a year ahead.
  7. Go back to the Home screen and open Passbook.
  8. Tap the App Store button. The App Store should load.
  9. Go back to Date & Time and turn on Set Automatically.

It’s an odd way to fix Passbook, and Apple will probably correct the problem in the next iOS 6 update. But if you follow the steps above, hopefully you’ll be able to access the iTunes Store and find some Passbook compatible apps.


12 people were compelled to have their say. We encourage you to do the same..

  1. jokiin says:

    didn’t work here

  2. Johnney says:

    Cheers, Worked for me.

  3. Rhia says:

    Not only did that not work but now I can’t even access the app store directly! Should have stayed with ios5! I apologise if this comment soinded rude but the internet doesn’t transmit emotions or tone of voice! :)

  4. Norm says:

    I regret down loading ios6
    The App Store DOES not work
    And. If it does you can’t scroll also
    Phone is very buggy and ios hogs the battery
    I can go on but I will say that this soft ware
    Is a DOG Steve Jobs would have never
    Approved this

  5. Kinga says:

    Disnt work….

  6. Macworld Australia Staff says:

    Worked for us and other readers. Will look into what seems to be happening …

  7. Ceegee says:

    Didn’t work for me on iphone 4

  8. Dubz says:

    Didnt work for me either (iphone4)

  9. Michael says:

    Didn’t work for me (on my wife’s phone). Mine worked ok but hers…doesn’t matter what I do. I am quite frustrated as I have talked her into iPhone and iPad with the ‘it just works’ line….WRONG!
    Is Apple trying to promote Android?

  10. norm says:

    as of 9 /22/12 NOW itunes just stopped working the app store just will not work any more I did the set the date back thing and that did not work thank god I left my iphone 4 on the old system I can go to itune the app store no problem with ios5.1 but ios 6 is becoming a real DOG

  11. Cate says:

    Thanks so much. This worked for me (iPhone 4). However did you get to this solution? I NEVER would have come up with a (convoluted – not a criticism of you) solution like this.

  12. Sharon says:

    Hi my App Store isn’t working.. Even after doin the date adjusting … iPhone 5

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