Facebook video calling: Get started

Kristin Burnham, CIO
10 July, 2011
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On Wednesday, Facebook announced three new features: group chat, which lets you message with multiple people in one window; an updated chat interface that takes into account your browser size; and its most anticipated feature, video calling. All three will be rolling out to users over the next several weeks.

Facebook’s video calling, which is powered by Skype, is surprisingly easy to install and use—exactly what CEO Mark Zuckerberg said was the goal in designing and integrating the new feature.

All users will have access to video calling soon, but if you want to get started now, visit www.facebook.com/videocalling to download the client. Video calling works best with Mozilla Firefox, Google Chrome, Internet Explorer and Safari, according to Facebook. Note that video calling for Linux is not currently supported, and mobile integrations are not yet available.

Once the integration is complete, you can find the video chat feature in two places. For one, scroll to the bottom of your Facebook page where you’ll find the Chat bar.

Much like you would to start a chat session with a friend, you click on a name to open a new chat window. To initiate the video call, click the video icon next to your friend’s name. A box will pop up on your friend’s screen and they’ll hear a ringing tone, alerting them of an incoming video chat request. The video chat will start once they accept the invitation.

You can also invite a friend to a video call by clicking a ‘Call’ button that will appear on your friends’ profiles once they have access to the feature, between the Message and Poke buttons.

If your friend is unavailable, you can leave a video message in which the time and date of your missed call will be listed in your ongoing message history with your friend. To end a video call, just ex out of the video window.

As with any new Facebook feature, privacy and security questions always arise. Here are a few things you need to know:

  • While the date of each call you make and receive appears within your ongoing conversation history in Facebook Messages, the calls themselves are not recorded or saved.
  • Just like with Chat, only your confirmed Facebook friends can call you on Facebook. You can always ignore any call you receive.
  • If you don’t want to make yourself available to video calls, you need to change your chat settings. Do this by clicking the settings icon in the right corner of the chat list, then click ‘Available to Chat’ to remove the check mark. Note that while this will make you unavailable to video chat it will also disable your regular chat feature.
  • You are able to block a particular friend or group of friends from calling or chatting with you. To do this, click the settings icon in the right corner of the chat list, then select ‘Edit Availability…’ Check the box next to the friend list you’d like to appear unavailable to and click ‘Close.’ You will no longer appear online to these friends.


5 people were compelled to have their say. We encourage you to do the same..

  1. Kiannbelle Arevalo says:

    I have no Icon in my chatbox…everytime that I visit www.facebook.com/videocalling its always…”Video calling will be available soon,Please check Back Later” Im using Vista as OS and Google chrome as Internet Launcher…….

  2. Rebecca Williams says:

    Want to know what about the Deaf people who are addicted to FB chat….how will they hear the video calling???

    u need to work this out for the Deaf people…do yr research!!

  3. Rebecca Williams says:

    What about the Deaf people who are addicted to FB chat…they cannot hear the video calling….Do yr research please!!

  4. juriza amodia says:

    i still don’t have the icon ..is there any wrong of my computer? or what? i do need that videocalling for my skype is not working good now…

  5. davidmacmillan says:

    @Rebecca Williams deaf people can sign on the video, my parents are deaf and they love to use skype.. also it pops up in your facebook window to let you know.

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