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Some Pdf Files Will Not Open On Any Of My Apple Devices?

#1 User is offline   Geoffals 

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Posted 06 July 2012 - 07:50 PM

Hi, for about two weeks now I have not been able to open many PDF files on my iMac, iPhone or iPad... Yet the same file will open on my work PC!

It come sup with this message

To view the full contents of this document, you need a later version of the PDF viewer. You can upgrade to the latest version of Adobe Reader from www.adobe.com/products/acrobat/readstep2.html
For further support, go to www.adobe.com/support/products/acrreader.html

So I did that on my iPad, downloaded the Adobe Reader .... I received the same message?

I get the same message in quicklook on the iMac.

This is very frustrating.

It is not just the one file, but has been most.

Any ideas!
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#2 User is offline   Ken Gracey 

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Posted 06 July 2012 - 08:10 PM

Geoff Go   /Library/Internet Plug-Ins , and drag the PDF plug in, to the trash, then restart your Mac, and see if the problem is still there.


 
Come on 20K




Ken
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#3 User is offline   Dylstra 

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Posted 06 July 2012 - 09:14 PM

Did you always Acrobat? Have you ever used Preview instead?
You might not know it to look at me, but I'm pretty radical.

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#4 User is offline   Geoffals 

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Posted 07 July 2012 - 11:13 AM

I have always used preview, only tried Adobe Reader to see if Adobe had broken something with Apple stuff. But it was the same. I will try trashing the pluggin, but that won't help on the iPad r iPhone?
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#5 User is offline   Dylstra 

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Posted 07 July 2012 - 11:51 AM

What happens when you try and open the PDFs with Preview?
You might not know it to look at me, but I'm pretty radical.

http://dylstra.wordpress.com
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#6 User is offline   Geoffals 

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Posted 07 July 2012 - 11:50 PM

It's the same message. However it was fine on a bunch of other PDF's this evening... So it seems to be only certain PDF's? I need to do some work to see if I can track down if there is any rhythm to where these files are coming from?
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#7 User is offline   Dylstra 

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Posted 08 July 2012 - 03:09 PM

I can't see why Preview would throw up a message about updating Acrobat.

Maybe the troublesome PDFs were created with a new product?
You might not know it to look at me, but I'm pretty radical.

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#8 User is offline   pegi 

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Posted 09 July 2012 - 09:31 AM

well, I have been having the same problem with Preview. LAst night, I was trying to view some scanning that I had to send to my son and it would not show or would take yonks to open. Any idea? Thanks
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