Nightmare On Printer Street
Posted 02 June 2012 - 12:48 AM
Went to the Apple store first, chose an HP Photosmart 7510. Apple had it to my door 2 days later, great service. Setting up was complex, wouldn't pick up my wireless network, after hours on the phone to HP support, speaking with someone in Indonesia and explaining everything 5 times it was decided the printer was faulty. They sent another one to me.
Printer 2, went through all the same problems and ended up with the same result.
Finally spat the dummy, got Apple to pick up the first printer which they did promptly and cheerfully, even offering a $50 credit for my troubles (love Apple Store).
More research and decided on Epson Workforce 845, bought from Harvey Norman (Apple don't stock it). Then after setting up found it was iPrint ready (an Epson thing) but not AirPrint.
After a couple of calls found that a firmware update will make it AirPrint compatible.
The Epson was much easier to set up and works right away,so I am now a happy printer from iPad, after a week and three printers.
Posted 03 June 2012 - 09:09 AM
But they don't make one does anybody know of any upmarket laser printers with this feature ?
O and what i mean by up market, is a printer that can handle, 10,000 pages a month or more.
Posted 03 June 2012 - 05:47 PM
I used to rate HP for their printers but this experience has certainly chaned my opinion
Posted 03 June 2012 - 06:25 PM
I wonder what was wrong with the HP??
No idea, but I also have a Samsung wireless printer and now an Epson, both easily access the network, no idea why HP shouldn't. Maybe it doesn't like 10.4.7
Posted 03 June 2012 - 06:52 PM