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Macbook Pro Warranties for one purchased in AU and sent to NZ as a gift

#1 User is offline   JamieD 

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Posted 06 July 2012 - 12:49 PM

My parents have kindly offered to buy us a 15" Macbook Pro in Australia and bring it over to NZ when they next visit. My concern is over the warranty, I understand that the warranties are International but have some questions if there could be any issues if I ever have to claim on it here.

Assuming that the laptop is not powered on and set up in Australia but this is done in NZ and all of our details are entered during setup will we be OK? They are looking to purcahse from JB Hifi and i would assume that their till tape/receipt will be an OK proof of purchase if this is ever needed?

These may seem like silly questions but I need to know that there won't be any issues if we need to claim on the warranty - I'm also intending to buy AppleCare for it but will most likely do that over here within the first 12 months.

If anyone can fill me in on the technicalities here I'd appreciate it as the special price is only valid for the next few days I think.
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#2 User is offline   bitingmidge 

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Posted 06 July 2012 - 04:47 PM

I do believe all Apple warranties are truly international.

I have had a repair done under AppleCare in London - machine bought in Brisbane, and there has not been a problem.

I've had two or three other repairs, both under warranty and not, and the Apple registration system seems to take care of all the nasty paperwork without the need for receipts. I'd keep the receipt none the less.

Interestingly, two of my machines, bought at Myer two years apart, were registered to different people when came time to claim the warranty work. The Applecare details over-rode the registration detail, and there was no problem whatsoever in getting the fix.

And nice.... an MBP with a 10% (GST free) discount!

Cheers,

P
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#3 User is offline   JamieD 

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Posted 08 July 2012 - 04:39 PM

As an aside I saw the retina display Macbook Pro today. They display is gorgeous but the inability to upgrade any components would make be not purchase one.

At least with the non-retina Macbook you can update disk and memory if/when you need to.
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#4 User is offline   JamieD 

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Posted 08 July 2012 - 05:47 PM

Just found out that its now going to be quite a while before Mum & Dad can come back over to NZ for a visit so I'll be waiting a while for the Macbook. They did talk about couriering it over but I've told them that I suspect that it would be prohibitively expensive and risky.
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#5 User is offline   Ken Gracey 

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Posted 08 July 2012 - 07:20 PM

Yeah i wouldn't fancy paying insurance on something like a macbook, OUCH
Come on 20K




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#6 User is offline   bitingmidge 

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Posted 08 July 2012 - 08:18 PM

Hang on you two!

How do you think Apple gets the things to your door? Insurance and courier costs shouldn't be too bad, the packaging is all designed for courier handling, so all should be well.

BUT... there's the question of GST of course......

Cheers,

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#7 User is offline   JamieD 

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Posted 09 July 2012 - 04:42 AM

How does the GST thing work? My parents live in Australia and were intending to bring the Macbook over on their next visit to NZ so maybe the GST thing doesn't apply in that case.
Anyway I've told them to hold off until they next come over as I still think that courier costs would be a bit extreme, but if anyone can prove me wrong I may change my mind.
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#8 User is offline   Ken Gracey 

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Posted 09 July 2012 - 08:16 AM

If you come and BUY it here, you can claim the GST back, (because you are a tourist) but if you are taking it over as an australian resident, the GST still applies.
Come on 20K




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#9 User is offline   bitingmidge 

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Posted 09 July 2012 - 04:01 PM

Not so Ken, if you are an Australian resident you can still get the reduction. :whistle:

http://www.customs.g...te/page4646.asp

Of course you aren't supposed to bring the item back into the country, which in this case would be sweet.

For those of us with the remnants of a business, it's easier to pick it up on the BAS return though. ;)

Cheers,

P
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#10 User is offline   JamieD 

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Posted 09 July 2012 - 05:16 PM

Thanks for that. I've sent the link to my folks to read.
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#11 User is offline   Ken Gracey 

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Posted 09 July 2012 - 05:17 PM

Wow that's interesting pete, I never new you could claim it, that easily, but as you say if you have an ABN number and you are registered for GST, it's a peice of cake.
Come on 20K




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