1. Help
    What to do when you can’t connect to the internet

    If your web browser, email program, or any of a hundred other internet-connected apps on your Mac starts complaining about not having a connection,...

  2. Help
    Mac 101: Exploring the Mac’s sharing features

    Last week I showed you how to connect your Mac to the internet and to a local network. Now that your computer is on speaking terms with other devices...

  3. Help
    If an iPhone fails to pair to Bluetooth device

    Last September, a new thread in Apple Support Communities briefly noted that a user was unable to get his iPhone 5 to pair with other Bluetooth...

  4. Help
    Fixing a Safari-to-Mail disconnect

    Reader Mike Sadowski finds something amiss in Safari and Mail’s relationship. He writes In Safari 5 I was able to view a web page and, with a keyboard...

  5. Help
    How to disable Java on your Mac

    With the news that some Apple, Facebook, and Twitter employees’ Macs were hacked, and Apple and Oracle’s subsequent software patches, it’s...

  6. Help
    Restoring a very stubborn iPod touch

    Reader Cat Sorenson finds herself with an iPod that won’t update. She writes: I’ve been trying to update my iPod touch to iOS 6 and it’s not...

  7. Help
    How to jailbreak your iPhone

    Jailbreaking – the process that enables you to install unauthorised-by-Apple third-party apps and additional features on your iPhone, iPod touch,...

  8. Help
    What to do when your Mac won’t turn on

      One of the scariest things that can happen to your Mac, short of actual flames and smoke billowing from the case, is a failure to turn on at...

  9. Help
    Fix an iPhone that fails to pair with Bluetooth devices

      Last September, a new thread in Apple Support Communities briefly noted that a user was unable to get his iPhone 5 to pair with other Bluetooth...

  10. Help 1
    Mac 101: Configuring your Mac’s network settings

    At one time, a typical Mac user would no more have connected a couple of computers to the internet via a local network than they would have extracted...

  11. Help
    How to create your own animated GIFs the easy way

    You can’t go too far online these days without coming across an animated GIF, either as a quick flashcard-style animation or a short, soundless,...

  12. Help 2
    How to handle freezes and crashes

    Crashes and freezes in OS X are mercifully rare, but they do occur. Fortunately, most of them can be resolved readily; and even though a crash or...

  13. Help
    How to synchronise email signatures

    Reader Ned Chessman is curious about a Mail feature. He writes: I have a recent iMac and I’m planning to purchase a MacBook Air. I’ve created...

  14. Help
    iTunes Match, smart playlists and buggy play counts

    This column looks at some common problems with iTunes, some quirks with iTunes Match, and explains how to update smart playlists, among other subjects....

  15. Help
    How to sign digital documents

      Reader Isabel Lorenzo has been asked to sign on the dotted line. She writes: I’ve received some electronic documents that I’m supposed...

  16. Help
    How to create a website using Webr for iPhone

    The iPhone makes a decent enough device for blogging on the go, and the device can even be used to create HTML code thanks to various editors such...

  17. Help
    Setting up email on your Mac

    If you’re new to the Mac but something of an iOS veteran, this lesson will be a snap. And it should be, because Apple modeled Mountain Lion’s...

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