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The world has been rocked this week with the news that Apple has added Andrea Jung to its board of directors. That's right, that Andrea Jung, the CEO of Avon. That's right, that Avon, the door-to-door cosmetics company. Clearly this indicates a radical new direction in Apple's retail strategy: as well as mass-market retailers, specialised independent resellers, company-owned stores and of course online, Apple is now going to recruit an army of enthusiastic salespeople hoofing it from house to house with sample cases.
I can imagine it now. "Good afternoon, ma'm, would you be interested in looking at our range of high-end desktop hardware? Highly configurable to complement your own individual style. Yes, I have some extra RAM here, so you can just see how that would look. Oh, yes, the pasty glow from that Cinema Display really brings out your cheekbones. You're an Autumn, aren't you?"
Of course, the appointment means nothing for the sort, but I'm amazed at the kind of speculation that I'm seeing in that general direction. For example, there's a shopfront in a Melbourne shopping centre that says "Apple opening soon" or words to that effect on the front of it. Maybe it's an official Apple Store, maybe it isn't -- I honestly don't know, and nobody at Apple wants to tell me. I suspect Apple will go for a more prominent stand-alone streetfront location for its first Melbourne store, as it has for its Sydney store, but that's just my feeling on it.
At any rate, the discussion on the forums (it started on MacTalk and has moved to a few others) has made much of the fact that it's in a location known for its fashion shops, and of course with Apple "hiring" Andrea Jung, it makes sense for the company to open a store in a fashion district. Seems sound, right?
Well, actually no. For one thing, Apple has opened shops in fashion districts before, like The Ginza in Tokyo. It's also opened a store in Tulsa Oklahoma, known for corn as high as an elephant's eye. What I'm saying is, the choice of location and the presence or otherwise of Andrea Jung are not connected.
Ms Jung is a highly successful and accomplished businesswoman who will, I'm sure, bring fresh ideas and experience to the board of Apple. I doubt very much that she will bring cosmetic tips.
Think about it: Bill campbell, the former CEO of Intuit, is on the board of directors, but that hasn't helped Apple to get better support for Quicken on OS X (particularly not internationally). Millard Drexler of clothing retailer J Crew is on the board, but Apple doesn't sell computers as if they were shirts. Al Gore is on the board of directors -- the same Al Gore who won an Oscar and a Nobel Peace Prize for his efforts on behalf of environmental causes -- and still Greenpeace won't let up on Apple for including a few toxic pollutants here and there in the odd iPod. Arthur Levinson, the CEO of Genentech, is on the board of directors at Apple, but that doesn't mean Steve Jobs is breeding an unholy army of sheep-spider hybrids as part of his master plan to enslave the world with unbreakable wool and venomous fetta. (Note that it also doesn't necessarily mean he isn't.)
The role of the board of directors is to provide oversight and broad guidance for the company. They keep the executives honest, and protect the interests of the shareholders. They don't generally have any actual direct control over the company's strategy (except for companies such as Apple where the Chairman of the Board is also Chief Executive Officer). Still, it's fun to speculate about such things. And if I were in Melbourne I might grasp at any straw I can to believe that city will get an Apple Store (even a poky one in a shopping mall) before Sydney does -- whatever shaky basis my reasoning had.
wrote on January 12, 2008 11:21 PM
I have seen plans to be submitted to town planning for an Apple Store to be built on the corner of Toorak Rd and Chapel St in South Yarra. Opposite the Country Road store and Como. It looks awesome. Hopefully it will be approved.
wrote on January 13, 2008 9:02 AM
That's the kind of location that I would expect to open first in Melbourne, before the company starts extending into shopping centre locations. The Sydney Store looks fantastic, and I think it would be disappointing if the Melbourne store (when it comes along, wherever it is) isn't comparable if not better.
wrote on January 13, 2008 9:40 PM
Fake Steve Jobs said this chick looked a bit like a dude, and I have to say... I think he's right! Not that there's anything wrong with that.
When the smell of smoke drifted through Designwyse’s Melbourne premises on 23 July, it was Jason, the 24-year-old son of managing director and founding proprietor Robert Kloester, who alerted the company to the possibility of fire.
Fleur Doidge | Dec 11, 2007
Bill Gates has given his last Consumer Electronics Show keynote address. It was, it must be said, much like all of them: big on promise, low on delivery -- but at least it was funny. The question now is: what does he leave behind?
Matthew JC. Powell | Jan 9, 2008
The timing of the announcement is a curious tactic for Apple. Announcing a refresh of a major product line six days out from theMacworld Expo is a little weird; I can't think why Steve Jobs wouldn'thave wanted to pull a big blue sheet off a Mac Pro (the Xserve marketis pretty specialised when you come to it) and startle the world withit. Then again, perhaps he's got something even snazzier in mind; aFlash-based MacBook Pro that costs $300, reads your mind, does yourironing and has a Time Machine that works with any wireless networkconnection.
Alex Kidman | Jan 10, 2008
It was one of those days. There's a maxim that to err is human, butto really stuff things up you need a computer. Robbie Burns also oncesaid (in my imagination) that "the best-laid plans of mice and men haveno chance againt modern technology". We had planned our coverage of the keynote so well. We had rehearsed, tested and run through. Nothing could go wrong.
Matthew JC. Powell | Jan 16, 2008
As I type these words, I am waiting for Apple's Developer Connection web site to ease up sufficiently for me to download the long-awaited Software Developer Kit for the iPhone (and iPod touch, just by the by). In a way, I hate developer-oriented announcements — "here's a really cool thing we're working on, and it's available now, and hoi polloi can have it in about six months". Actually, it's the six months I hate.